How to purchase the Airtel airtime using M-PESA

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The onset of mobile money services has brought new possibilities that were hitherto not available. One is able to buy products and services using their mobile money wallet at the comfort of their phone. There are multiple mobile money wallets consumers can use in their daily transactions however it gets complicated when one wants to use the wallets interchangeably especially when buying airtime from one mobile money wallet to a different mobile operator. 


However, there is a new and simple way that allows customers to buy Airtel airtime using their Safaricom lines, the airtime is instantly sent to the customer once they make the purchase using the company’s Pay Bill number 309028 . This on top of having no transaction costs for airtime purchases under KES 100 makes it attractive. 

Buy Airtel airtime using M-PESA

Purchasing the Airtel airtime using M-PESA steps

  1. Go to M-Pesa menu on your phone, select “Lipa na M-PESA
  2. Select “Pay Bill
  3. Select “Enter business no.
  4. Enter the 309028 as the business no. and press “OK
  5. Enter Airtel number you want to top up as Account Number
  6. Enter amount
  7. Enter your M-PESA PIN and press “OK

You will instantly receive the Airtel airtime after completing the purchase using the steps above, in the unlikely event when a delay occurs a phone call can be made to Jazalink on +254 732 301 302

Video demo of how to buy the Airtel airtime using M-PESA

Below is a step-by-step guide on how to buy airtime for your Safaricom line.

A comparative analysis between the first and second quarter market share in mobile subscriptions report by the Communications Authority of Kenya shows how the Airtel network has steadily maintained its growth. It comes in second with a 27.2% market share with Safaricom leading with 63.6%.  

In terms of the Domestic Short Message Service (SMS), Airtel grew from having 5.3% of the market share to 7.2% while Safaricom dropped by 1.9%. There was also a drop in the number of short messages sent per subscription per month from 94.6 to 77.0.

Consumers appear to be responding to Airtel’s on-net (Airtel to Airtel Calls) calls as the Telco recorded the highest call duration of the on-net minutes per call albeit a decline to 2.7 minutes from 3.4 minutes recorded in the previous quarter. This could be attributed to the numerous offers the Airtel network gives its subscribers, from the UnlimiNET Daily to the Tubonge Bundles.

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