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KFC Runs Out Of Imported Potatoes For Chips, Offers Alternative To Their Customers

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Fast-food chain Kentucky Fried  Chicken (KFC) on Monday 3, January announced that they have a shortage of potatoes at its outlets in Kenya following delays in delivery from its overseas suppliers, forcing it to offer customers alternative food items in place of French fries.

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KFC said that during the period when French fries will not be available in its outlets in Kenya, customers will be offered swap options with items such as chicken, buns, soda, coleslaw, and ugali for combo meals.

The firm’s Chief Executive for East Africa Jacques Theunissen told a local publication on Monday that the shortage of chips, as they are commonly known, was due to a hitch in the global supply of potatoes.

“It has to do with delays in shipping lines due to the Covid situation. Ships have been delayed for more than a month now, but we are working hard to restore as the first containers are arriving in the port tomorrow (today),” he said.

They also went ahead and apologized to their customers through their social media pages.

“Fam it was truly a Furaha December. Mlikula sherehe with your KFC faves. Y’all loved our chips a little too much, and we’ve run out,” wrote the company on social media.

“Sorry! Our team is working hard to resolve the issue. In the meantime, here are some SWAP options for combo meals if you are craving our Kuku,” read their statement.

KFC, which operates locally through franchisee Kuku Foods East Africa, does not source potatoes locally on global quality standards.

“The reason we cannot buy local at the moment is all suppliers need to go through the global QA approval process and we cannot bypass that even if we run out to ensure that our food is safe for consumption by our customers,” he said.

This is set to deny local farmers whose product goes to waste during harvesting seasons the chance to reap from the lucrative tenders, especially during shortages like this.

It is also not clear why it has taken the company more than 10 years to vet local farmers or support the value chain to meet its standards as the case with other multinationals.

KFC is grappling with the shortage of the popular fries at its local outlets at a time Kenya has seen increased interest from global fast-food outlets such as sandwich chain Subway and ice cream seller Cold Stone Creamery.

 

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