Jalango TV processes personal data on you if you are a registrant, subscriber or a visitor to our
website or Apps.
For any other questions or comments about this policy speak to our Data Protection Officer:
+254 713 946 234 / +254 737 219 791
Jalango TV may collect non-personally identifiable information regarding your visit to the
Website. Jalango TV may utilize third party software to collect this information and reserves the
right to change its data collection methods, providers and/or software, at any time in its sole
What Personal Information We Collect
Jalango TV may also collect Personal Information about you. By “Personal Information”, we
mean information that can be used to identify a specific individual. This may include “cookies”.
Cookies are collected through our “Tracking Technologies” described below. Other Personal
Information is what you provide to us when registering for a service or purchasing a product.
By using the Website and providing any information to us, you are acknowledging that the
Website is not a secure site and that data transmissions via email, upload through a network or
on Website forms are inherently insecure. We will not intentionally disclose your Personal
Information, but we cannot control and will not be liable interference by third-parties. You agree
not to provide any information through the Website or email that you would not want shared
How We Use Personal Information.
Cookie data use is addressed below under “Tracking Technologies”.
We will use your Personal Information to enable us to provide the service or product indicated
when you provided the information. We may also use your Personal Information to identify you
when you visit our Website, to improve the operation and usefulness of our Website, to enable
us to improve our services and products, and comply with applicable laws and law enforcement.
Users have the opportunity at any time to remove themselves from Jalango TV’s
communications by responding to the opt-out information provided on our Website and email
broadcasts and/or calling +254 713 946 234. In the course of serving advertisements to the Website or other Jalango TV platforms, our
third-party advertisers may also collect information about you, or place or recognize a unique
“cookie” or other tracking software on your browser, as described further below. Although
Jalango TV does not intend to conduct business with advertisers that use inappropriate or
deceptive tracking techniques, Jalango TV has no control over or responsibility for or control
over the actions of our advertisers’ with respect to their own advertisements, data collection or
handling policies, and accordingly Jalango TV shall not have any liability with respect to the
actions of advertisers on the Website. If you have any concerns, you should not access the
advertiser link, ad or page.
How We Protect Personal Information
Personal information collected via the Website may be stored and processed in Kenya and/or
any other country in which Jalango TV maintains facilities, and by using the Website, you
consent to any such storage, processing and transfer of information into and out of your
country, state, and/or territory.
Jalango TV employs standard commercial procedural and technological measures reasonably
designed to protect your Personal Information under our control from loss or unauthorized
access, disclosure, alteration, or destruction. Jalango TV stores your personal information on
secure computers located in a controlled access data center, to which only a small number of
Jalango TV employees involved in the management of the data center have physical access.
Where reasonably practical, Jalango TV uses encryption, firewalls, and other security technology
to help prevent unauthorized access to your Personal Information.
We follow generally accepted standards to protect the Personal Information submitted to us,
both during transmission and once we receive it. No method of transmission over the Internet,
or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its
absolute security and will not be liable for security breaches
We use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer
the Website, track users’ movements around the Website, and to gather demographic
information about our user base as a whole. We may receive reports based on the use of these
technologies by these companies on an individual and aggregated basis.
remember users’ settings (e.g., language preference), and for authentication. Users can control
Website, but your ability to use some features or areas of our Website may be limited. Jalango TV employs a number of tracking technologies on its Website in order to improve our
Website, products and services. Currently we use Google Analytics . More information about the
same can be found here: h
You may request that we delete your Personal Information and after such request, we will retain
and use your Personal Information only as necessary to comply with our legal obligations,
resolve disputes, and enforce our agreements.